Privacy Policy

Last updated: November 2026

What we collect

When you send the estimate form, we receive what you type into it: your name, phone number, email address, the town or address of the property, the service you are asking about, and any details you add. If you call or email us, we receive whatever you choose to tell us.

Why we collect it

We use this information to reply to you, arrange an inspection, prepare an estimate and, if you hire us, carry out the work. We do not use it for anything else, we do not sell it, and we do not add you to a marketing list.

Who else handles it

FormSubmit. The estimate form is delivered to our email inbox by FormSubmit (formsubmit.co). Your submission passes through their service on the way to us, and they may show a Google reCAPTCHA check to block spam.
Google Fonts. The fonts on this site are loaded from Google, which means Google receives your IP address when a page loads.
Our email provider. Form submissions and emails are stored in our business email account.

These providers may store or process information outside Canada. This website does not use advertising or analytics cookies.

How long we keep it

We keep estimate requests and job records for as long as we need them to do the work, honour our obligations to you, and meet legal and tax requirements. If you ask for an estimate and do not go ahead, you can ask us to delete your details.

Your choices

You can ask what personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us and we will respond.